Customer service agreement The website is a platform dedicated to users of digital asset transactions and related services (hereinafter referred to as "the service" or "service"). For the convenience of this Agreement, the Company and the Site collectively use "we" or other first-person names in this Agreement. As long as the natural person or other subject who visits the website is a user of this website, the convenience of this agreement is as follows, using "you" or other second person. For the convenience of this Agreement, we and you are collectively referred to as "the parties" in this Agreement, and we or you are referred to as the "Party".

IMPORTANT: As it relates to asset trading and movement, please ensure the security of your computer.

We are here to remind you:

  • 1 Digital assets themselves are not issued by any financial institution or company or this website;
  • 2 The digital asset market is new, unconfirmed, and may not grow;
  • 3 Digital assets are mainly used by speculators. Retail and commercial markets are used relatively little. Digital asset transactions are extremely risky. They are trading all day long and there are no ups and downs. Prices are easily affected by market makers and global government policies. fluctuation;
  • 4 Due to the formulation or revision of national laws, regulations and regulatory documents, digital asset transactions may be suspended or prohibited at any time.

Digital asset trading is extremely risky and not suitable for the vast majority of people. You understand and understand that this investment may result in partial or total loss, so you should determine the amount of the investment in terms of the extent of the damage you can afford. You understand and understand that digital assets generate derivative risks, so if you have any questions, it is recommended to seek the assistance of a financial consultant. In addition, in addition to the risks mentioned above, there are risks that are not predictable. You should carefully consider and use your clear judgment to assess your financial situation and the above risks and make any decision to buy or sell digital assets, and assume all losses arising therefrom, and we are not responsible for this.

Advise you:

  • 1 You understand that this website is only used as a place for you to obtain digital asset information, to find parties to trade, to negotiate and conduct transactions on digital assets. This website does not participate in any of your transactions, so you should carefully determine the relevant digital assets and/or Or the authenticity, legality and validity of the information, and bear the responsibility and loss arising therefrom.
  • 2 Any opinions, messages, discussions, analysis, prices, recommendations and other information on this website are general market commentary and do not constitute investment advice. We do not assume any loss arising directly or indirectly from relying on this information, including but not limited to any loss of profits.
  • 3 The content of this website is subject to change without notice. We have taken reasonable steps to ensure the accuracy of the information on this website, but we cannot guarantee the accuracy of the information. We will not bear any information due to this website or fail to link. Loss caused directly or indirectly by the Internet, delays or failures in transmitting or receiving any notices and information.
  • 4 The company reserves the right to suspend or terminate your account at any time if the company believes that you have violated this agreement in its sole discretion, or that the services provided by this website or the services you provide on the website are illegal according to the laws of your jurisdiction. , or suspend or terminate your use of the services or digital asset transactions offered on this website. Anyone located in the United States is prohibited from using the services provided on this website.
  • 5 The only official external information publishing platform for this website;
  • 6 No credit card payment is accepted for any service on this website;
  • 7 It is forbidden to use this website for all illegal trading activities such as money laundering, smuggling, commercial bribery, etc. If such incidents are found, the site will adopt various means of use, including but not limited to freezing accounts, notifying relevant authorities, etc. We will not bear All the resulting responsibilities and the right to hold the relevant person accountable.
  • 8 It is forbidden to use this website for maliciously manipulating the market, improper transactions and other unethical trading activities. If such incidents are found, this website will take warnings, restrict transactions, and close all unethical behaviors such as maliciously manipulated prices and maliciously affected trading systems. Preventive measures such as suspension of accounts, we do not assume all the responsibilities arising therefrom and reserve the right to pursue accountability to relevant parties.
First, the general
  • 1.1 User Agreement (hereinafter referred to as "this Agreement" or "Terms and Conditions"), the text, "Privacy Policy", "Know Your Customer and Anti-Money Laundering Policy" and each of the websites that have been published or may be released in the future Class rules, statements, descriptions, etc.
  • 1.2 You should read this agreement carefully before using the services provided on this website. If you do not understand or other needs, please consult a professional lawyer. If you do not agree to this Agreement and/or modify it at any time, please stop using the services provided on this website immediately or stop using this website. By accessing this website, using any of the services on this website or any other similar behavior, you acknowledge that you understand and fully agree to the contents of this Agreement, including any modifications to this Agreement at any time from this website.
  • 1.3 You can become a member of this website (hereinafter referred to as "Member") by completing the relevant information in accordance with the requirements of this website and successfully registering after other relevant procedures. By clicking the "Agree" button during the registration process, you are electronically signed. Forms agree with the company; or you click on any button marked with "Agree" or similar meaning during the use of this website or actually use the services provided by this website in a manner permitted by other websites, you are fully aware of By agreeing to and accepting all the terms and conditions of this Agreement, without your written signature, there is no impact on the legal binding of this Agreement.
  • 1.4 After you become a member of this website, you will receive a member account and corresponding password, the member account and password are kept by the member; members should be legally responsible for all activities and events carried out on your account.
  • 1.5 Only members who become members of this website can use the digital asset trading platform provided by this website to conduct transactions and enjoy other services that only members can obtain on this website; other members outside the membership only have to log in to the website, browse websites and other provisions of this website. Available services.
  • 1.6 By registering and using any of the services and features offered by this website, you will be deemed to have read, understood and:
    • 1.6.1 Subject to all terms and conditions of this Agreement.
    • 1.6.2 You confirm that you are 16 years of age or older and have a legal age for contracting under different applicable laws. Your registration, sale or purchase, posting of information, etc. on this website, accepting the services of this website shall be in accordance with Have jurisdiction over sovereign countries or regions with relevant laws and regulations, and have sufficient ability to accept these terms and enter into transactions to use this website for digital asset transactions.
    • 1.6.3 You warrant that the digital assets belonging to you involved in the transaction are legally acquired and owned.
    • 1.6.4 You agree that you assume full responsibility and any gains or losses for your own trading or non-trading activities.
    • 1.6.5 You acknowledge that the information provided at the time of registration is true and accurate.
    • 1.6.6 You agree to abide by any relevant legal provisions, including for reporting purposes, including reporting any trading profits.
    • 1.6.7 This Agreement is only binding on the rights and obligations between you and us, and does not involve legal relationships and legal disputes between users of this website and other websites and between you due to digital asset transactions.
Second, the agreement revised
We reserve the right to revise this Agreement from time to time and to make announcements on the website and not to notify you separately. The changed agreement will be marked with the change time on the first page of this agreement, and will be effective immediately upon posting on the website. You should review and update the update time and update content of this agreement from time to time. If you do not agree to the change, you should immediately stop using the service of this website; if you continue to use the service of this website, you accept and agree to the agreement of the revised agreement.
Third, registration
  • 3.1 Registration qualification
  • You acknowledge and undertake that, when you complete the registration process or actually use the services provided on this website in a manner permitted by other websites, you shall have the applicable legal requirements to sign this Agreement and the ability to use the Website Services. Natural person, legal person or other organization. By clicking the Agree to Register button, you or yourself and your authorized agent have agreed to the content of the agreement and are registered and used by the agency. If you do not have the above qualifications, you and your authorized agent shall bear all the consequences arising therefrom, and the company reserves the right to cancel or permanently freeze your account and to hold you and your authorized agent accountable.
  • 3.2 Registration purpose
  • You acknowledge and promise that your registration on this website is not for the purpose of violating laws and regulations or disrupting the order of trading of digital assets on this website.
  • 3.3registration process

    • 3.3.1 You agree to provide valid e-mail address, mobile phone number and other information according to the requirements of the user registration page of this website. You can use this email address, mobile phone number or other means permitted by this website as your login means to enter this website. If necessary, in accordance with the relevant laws and regulations of different jurisdictions, you must provide your real name, identity documents and other laws and regulations and privacy provisions and anti-money laundering provisions and continuously update the registration information, in a timely, detailed and accurate manner. Claim. All original typed materials will be cited as registration materials. You are responsible for the truthfulness, completeness and accuracy of such information and assume any direct or indirect damages and adverse consequences resulting therefrom.
    • 3.3.2 If the laws, regulations, rules, orders, etc. of your sovereign country or region have real-name requirements for mobile phone numbers, you agree that the registered mobile phone number is registered by real-name. If you do not provide the required mobile phone number, any Direct or indirect losses and adverse consequences shall be borne by you.
    • 3.3.3 You are legally, complete and effectively provide the information required for registration and have been verified. You are entitled to the account number and password of this website. If you obtain the account number and password of this website, you will be deemed to have successfully registered. You can log in to the website.
    • 3.3.4 You agree to receive emails and/or short messages sent by this website in connection with the management and operation of this website.
Fourth, service
This website only provides online trading platform services for you to conduct digital asset trading activities (including but not limited to digital asset trading services) through this website. This website does not act as a buyer or seller to participate in the trading of digital assets itself; this website does not provide Related services for the legal currency of any country.
  • 4.1 Service Content

    • 4.1.1 You have the right to browse the real-time market and transaction information of various products of digital assets on this website, and have the right to submit digital asset trading instructions and complete digital asset trading through this website.
    • 4.1.2 You have the right to view the information under the member account of this website on this website, and have the right to apply the functions provided by this website.
    • 4.1.3 You have the right to participate in the website activities organized by this website in accordance with the rules of the activities published on this website.
    • 4.1.4 This website is committed to providing other services to you.
  • 4.2.Service Rules You are committed to the following service rules of this website.:

    • 4.2.1 You shall abide by the laws, regulations, rules, and policy requirements to ensure the legality of all digital asset sources in the account, and may not engage in illegal or other activities that damage the rights of this website or third parties on this website or using the services of this website, such as sending Or receive any information that violates the law, violates regulations, infringes on the rights and interests of others, sends or receives pyramidal materials or other harmful information or speech, without the authorization of this website or forging the email header information of this website.
    • 4.2.2 You should abide by laws and regulations and properly use and keep your website account and login password, fund password, and the mobile phone number bound to the registration, as well as the security of the mobile phone verification code received by the mobile phone. You are solely responsible for any operations and consequences of using this website's account number and login password, fund password, and mobile phone verification code. When you find that the account number, login password, or fund password, verification code of the website is used by a third party without authorization, or there are other account security issues, you should immediately notify this website effectively and request that the website suspend the service of the website account. . This website reserves the right to take action on your request within a reasonable time, but this website does not accept any responsibility for the consequences (including but not limited to any loss) that you have incurred before taking action. You may not assign, borrow, rent, transfer or otherwise dispose of the account of this website to others without the consent of this website.
    • 4.2.3 You agree that you are responsible for all activities (including but not limited to information disclosure, posting of information, online click consent or submission of various rules agreements, online renewal agreements or purchase of services) that occur under your account and password on this website.
    • 4.2.4 When you conduct digital asset transactions on this website, you must not maliciously interfere with the normal operation of digital asset transactions and undermine the order of transactions; you must not interfere with the normal operation of this website or interfere with the use of the services of other users by any technical means or other means; The facts and other means maliciously smashed the goodwill of this website.
    • 4.2.5 If you have a dispute with other users due to online transactions, you may not request this website to provide relevant information through judicial or administrative means.
    • 4.2.6 Your use of the services provided on this website, the taxable benefits, and all hardware, software, services and other costs, are solely judged and assumed by you.
    • 4.2.7 You shall comply with this Agreement and other Terms of Service and Operating Rules that are posted and updated from time to time on this website, and you reserve the right to terminate the use of the services provided on this website at any time.
  • 4.3.Product rules

    • 4.3.1Trading Product Rules You are committed to complying with the following trading rules in the course of its transactions with other users through its access to this website.
    • Browse transaction information
    • When you browse the transaction information on this website, you should carefully read all the contents of the transaction information, including but not limited to price, commission, handling fee, buy or sell direction, you fully accept all the content contained in the transaction information. You can click on the button to trade.
    • Submit a commission
    • You can submit a transaction order after you have reviewed the transaction information and confirmed it. After you submit the transaction entrustment, you authorize this website to represent you in the corresponding transaction combination. This website will automatically complete the matching transaction when there is a transaction that meets your entrusted price without prior notice to you.
    • View transaction details
    • You can confirm your detailed transaction history by checking the corresponding transaction record in the transaction details of the Management Center.
    • Withdrawal/modification of the entrustment, you have the right to revoke or modify the entrustment at any time before the entrustment has not concluded the transaction.
fifth、Rights and obligations of this website
  • 5.1 If you do not have the registration qualifications stipulated in this agreement, this website has the right to refuse your registration. For registered, this website has the right to cancel your member account, and this website reserves the right to hold you or your authorized agent accountable. s right. At the same time, this website reserves the right to decide whether or not to accept your registration under any other circumstances.
  • 5.2 This website has the right to suspend or terminate the use of the account when the account user is not the initial registrant of the account.
  • 5.3 This website has the right to notify you of corrections, update information or suspend or terminate the provision of the services of this website through technical testing, manual sampling and other means of testing that reasonably suspect that the information you provided is incorrect, false, invalid or incomplete.
  • 5.4 This website reserves the right to correct the information when it finds that there is a material error in any of the information displayed on this website.
  • 5.5 This website reserves the right to modify, suspend or terminate the services of this website at any time. The right to modify or suspend the service of this website does not require prior notice; if this website terminates one or more services of this website, it terminates from this website. Effective on the date of publication of the termination notice.
  • 5.6 This website shall take necessary technical means and management measures to ensure the normal operation of this website, and provide necessary and reliable trading environment and transaction services to maintain the order of digital asset transactions.
  • 5.7 If you have not used this website's member account and password to log in to this website for one year, this website has the right to cancel your account number. After the account is cancelled, the website has the right to open the corresponding member name to other users for registration.
  • 5.8 This website protects your digital assets by strengthening technical investment, improving security and other measures. It is obliged to notify you in advance when there is a foreseeable security risk in your account.
  • 5.9 This website reserves the right to delete any content on the website that does not comply with laws and regulations or the provisions of this website at any time. This website does not need to notify you in advance.
  • 5.10 This website has the right to request more information or materials according to the requirements of the laws, regulations, rules and orders of your sovereign country or region, and take reasonable measures to meet the requirements of local regulations. Obligation to cooperate; this website has the right to suspend or permanently stop opening this website and some or all of its services to you in accordance with the laws, regulations, rules, orders and other requirements of your sovereign country or region.
  • 6.1 In no event will our liability for your direct damage exceed the total three (3) month charge from your use of the Services.
  • 6.2 In the event of a breach of this Agreement or other laws and regulations, you must pay us at least $2 million and bear all the costs incurred (including attorneys' fees, etc.). If you do not make up for the actual loss, you must complete it.
seventh、The right to seek injunctive relief

We and you both acknowledge that the common law remedy for breach of contract or possible breach of contract may not be sufficient to cover all the losses we have suffered, so non-defaulting parties have the right to seek injunctive relief and common law or equity in case of default or possible breach of contract. All other remedies permitted by law.

Eighth, limitation of liability and exemption
  • 8.1 You understand and agree that under no circumstances will we be liable for the following matters:

    • 8.1.1 Loss of income;
    • 8.1.2 Transaction profit or contract loss;
    • 8.1.3 Business interruption
    • 8.1.4 Expected savings in currency savings;
    • 8.1.5 Loss of information;
    • 8.1.6 Loss of opportunity, goodwill or reputation;
    • 8.1.7 Data corruption or loss;
    • 8.1.8 Cost of purchasing an alternative product or service;
    • 8.1.9 Any indirect, special or incidental loss or damage arising from infringement (including negligence), breach of contract or any other reason, whether or not such loss or damage can be reasonably foreseen by us; whether or not we have been informed in advance The possibility of loss or damage.
    • 8.1.1 Articles to 8.1.9 are independent of each other.
  • 8.2 You understand and agree that we are not liable for any damages resulting from any of the following circumstances:

    • 8.2.1 We have reasonable grounds to believe that there may be material violations or defaults in your specific transaction.
    • 8.2.2 We have reasonable grounds to believe that your actions on this website are suspected of being illegal or unethical.
    • 8.2.3 Fees and losses arising from the purchase or acquisition of any data, information or transactions, or alternative actions, through the services of this website.
    • 8.2.4 Your misunderstanding of the services of this website.
    • 8.2.5 Any other loss related to the services provided on this website that are not caused by us.
  • 8.3 We have problems with information network equipment maintenance, information network connection failures, computer, communication or other system failures, power failures, weather causes, accidents, strikes, labor disputes, riots, uprisings, riots, insufficient productivity or production materials, fires, Floods, storms, explosions, wars, bank or other partner reasons, digital asset market collapses, government actions, judicial or administrative orders, other causes that are outside our control or that we are unable to control or third parties We do not accept any responsibility for the inability to service or delay the service, as well as your losses.
  • 8.4 We cannot guarantee that all information, programs, texts, etc. contained in this website are completely safe and free from any malicious programs such as viruses and Trojans. Therefore, you may log in, use any service on this website or download and use any program downloaded from this website. Information, data, etc. are your personal decisions and at your own risk and possible losses.
  • 8.5 We make no warranty or commitment to any information, products and business of any third party website linked to this website and any other content that is not our subject matter, if you use any services, information and services provided by third party websites. Products, etc. are your sole discretion and assume all responsibility arising therefrom.
  • 8.6 We make no warranties, express or implied, regarding your use of the services of this website, including but not limited to the suitability of the services provided on this website, without errors or omissions, continuity, accuracy, reliability, and for a particular purpose. At the same time, we make no commitment or guarantee of the validity, accuracy, correctness, reliability, quality, stability, completeness and timeliness of the technology and information involved in the services provided on this website. It is your personal decision to log in or use the services provided on this website and bear the risks and possible losses. We make no warranties, express or implied, regarding the market, value and price of digital assets. You understand and understand that the digital asset market is unstable, prices and values may fluctuate or collapse at any time, and trading digital assets is your personal freedom. Choose and decide and take risks and possible losses.
  • 8.7 Our warranties and undertakings set forth in this Agreement are the sole warranties and representations of the Services we provide in connection with this Agreement and this Site and supersede any other warranties and undertakings, whether written or oral, expressly stated. Or implied. All such warranties and representations represent our own commitments and warranties and do not guarantee that any third party will comply with the warranties and undertakings in this Agreement.
  • 8.8 We do not waive any rights not covered by this Agreement that limit, exempt or offset our liability for damages to the fullest extent applicable to the law.
  • 8.9 By registering, you acknowledge that we have performed any operations in accordance with the rules set forth in this Agreement and that any risks arising therefrom are your responsibility.
Ninth, termination of the agreement
  • 9.1 This website has the right to cancel your account of this website in accordance with the terms of this agreement. This agreement is terminated on the date of cancellation of the account.
  • 9.2 This website is entitled to terminate all services of this website in accordance with the terms of this agreement. This agreement is terminated on the date of termination of all services on this website.
  • 9.3 Upon termination of this Agreement, you are not entitled to request that the Website continue to provide any services or perform any other obligations, including but not limited to requiring the Site to retain or disclose to you any information in its original Website Account, to you or The three parties forward any information that they have not read or sent.
  • 9.4 The termination of this Agreement does not affect the commitment of the defaulting party to the breach of contract.
Tenth, intellectual property rights
  • 10.1 All intellectual achievements contained in this website include, but are not limited to, website logos, databases, website design, text and graphics, software, photos, videos, music, sounds, and combinations of the foregoing, software compilation, related source code, and software (including small applications). The intellectual property rights of the programs and scripts are owned by this website. You may not copy, alter, copy, transmit or use any of the foregoing materials or content for commercial purposes.
  • 10.2 All rights (including but not limited to goodwill and trademarks, logos) contained in the name of this website are owned by the company.
  • 10.3 Your acceptance of this Agreement shall be deemed to be the copyright of any form of information you have voluntarily published on this website, including but not limited to: reproduction rights, distribution rights, rental rights, exhibition rights, performance rights, screening rights, broadcasting rights, information. The right of network communication, filming, adaptation, translation, assembly and other transferable rights that should be enjoyed by the copyright owner are exclusively and freely transferred to this website. This website has the right to file a lawsuit and obtain full compensation for any subject infringement. The validity of this Agreement and the content of any work protected by the Copyright Law that you post on this website, whether formed before the signing of this Agreement or after the signing of this Agreement.
  • 10.4 You may not illegally use or dispose of the intellectual property rights of this website or others during the use of this website. You may not post or authorize the information published on this website in any form for use by other websites (and media).
  • 10.5 Your access to this website or the use of any of the services provided on this website is not deemed to be a transfer of any intellectual property rights to you.
Eleventh, information protection
  • 11.1 Scope of application

    • 11.1.1 When you register a website account or use an account, you provide personal registration information according to the requirements of this website, including but not limited to phone number, email information, and identity information.
    • 11.1.2 The value of the server on your browser that is automatically received and recorded by you when you use the services of this website or when you visit the website of this website, including but not limited to data such as IP address and the web page you request.
    • 11.1.3 The data collected by you on this website for your transaction, including but not limited to transaction records.
    • 11.1.4 Other personal information obtained by this website through legal channels.
  • 11.2 Information use

    • 11.2.1 Without your additional consent, your registration on this website is deemed to be your consent to the collection and use of all kinds of information on this website, as listed in 11.1. You understand and agree that this website can collect you. Information used for, but not limited to, the following purposes:
    • Provide you with this website service;
    • Report to relevant authorities based on the requirements of relevant authorities of sovereign countries or regions;
    • When you use the services of this website, this website uses your information for authentication, customer service, security, fraud monitoring, marketing, archiving and backup purposes, or to cooperate with third parties to promote the website for legitimate purposes, to ensure this website The security of the products and services offered to you;
    • Information collection and organization to help this website design new products and services and improve the existing services of this website;
    • In order to give you an idea of the specifics of the services on this website, you agree that this website will send marketing notices, commercial electronic information and advertisements related to you to replace the commonly used advertisements.;
    • This website transfers or discloses your information to any non-associated third party for the purpose of completing the merger, division, acquisition or transfer of assets.;
    • Software certification or management software upgrade;
    • Invite you to participate in a survey about the services of this website;
    • Data analysis for cooperation with government agencies, public affairs agencies, associations, etc;
    • Used for all other legal purposes and for other purposes authorized by you.
    • 11.2.2 This website does not sell or lend your personal information to anyone else unless you have prior permission from you. This website also does not allow any third party to collect, edit, sell or distribute your personal information by any means.
  • 11.3 This website keeps confidential the customer identity information and transaction information obtained, and shall not provide customer identity information and transaction information to any unit or individual, except for the provisions of the relevant sovereign state or regional laws, regulations, decrees, orders, etc.
Twelfth, calculation of all transaction calculation results have been verified by us, all calculation methods have been posted on the website, but we can not guarantee that the use of the website will not be interfered or error-free. XIII. Export Controls You understand and acknowledge that, in accordance with the laws of the Republic of Seychelles, you may not export, re-export, import or transfer any materials (including software) on this website, so you guarantee that you will not actively implement or assist. Or participate in any of the above-mentioned violations of the regulations or transfer or other violations of applicable laws and regulations; if such circumstances are found, we will actively report to us and assist us. XIV. Transfer of the rights and obligations stipulated in this Agreement also binds the assignee, heir, executor and administrator of the parties who have obtained the benefits from the rights and obligations. You may not assign to any third party without our consent, but we may at any time transfer our rights and obligations under this Agreement to any third party and give you 30 days notice in advance. Fifteenth, Severability If any provision of this Agreement is deemed unenforceable, invalid or illegal by any court of competent jurisdiction, it does not affect the validity of the remaining provisions of this Agreement. XVI. Non-Agent Relationships Nothing in this Agreement shall be deemed to create, imply or otherwise treat us as your agent, trustee or other representative, except as otherwise provided in this Agreement. XVII. Abstention The waiver of any breach of contract or other liability by us or any of your parties for the breach of this Agreement shall not be deemed or construed as a waiver of any breach of contract; any failure to exercise any right or remedy shall not be construed in any way as The waiver of such rights or remedies. XVIII. Title All headings are for convenience only and are not intended to extend or limit the content or scope of the terms of the agreement. XIX. Applicable Laws The entire contents of this Agreement are contracts entered into in accordance with the laws of Singapore. The establishment, interpretation, content and execution of the Agreement are subject to the relevant laws and regulations of Singapore; any claims or litigation arising from or related to the services agreed in this Agreement. They shall be governed by and construed and enforced in accordance with the laws of Singapore. For the avoidance of doubt, this clause expressly applies to any infringement claim against us. Any court of jurisdiction or litigation against us or a claim or lawsuit relating to us is in Singapore. You are unconditionally granted exclusive jurisdiction to conduct litigation and appeals in Singapore courts. You also unconditionally agree to the disputes or issues relating to this Agreement or any claims and litigation arising from the place of occurrence or the exclusiveness of the courts in Singapore, if there is a special agreement on the jurisdiction of the other business of this website. The inconvenient court principle does not apply to courts based on the choice of these Terms of Service. Twenty, the entry into force and interpretation of the agreement
  • 20.1 This Agreement is effective when you click on the registration of the registration page of this website and complete the registration process and obtain the account number and password of this website. This website and you are binding.
  • 20.2 The final interpretation of this agreement is the property of this website.
Know your customers and anti-money laundering policies
First. Introduction
  • 1.1We pledge to abide by the “know your customer” and anti-money laundering laws and regulations and must not intentionally violate the “Know Your Customer and Anti-Money Laundering Policy”. Within the scope of our reasonable control, we will take the necessary measures and techniques to provide you with a safe service, so as to protect you from the money laundering of the suspect.
  • 1.2Our understanding of your clients and anti-money laundering policy is a comprehensive international policy system that includes your understanding of your clients and anti-money laundering policies in different jurisdictions under your jurisdiction. Our robust compliance framework ensures that we comply with regulatory requirements and regulatory levels, both locally and globally, and that this website continues to operate.
Second, understand your customers and anti-money laundering policies are as follows:
  • 2.1 Issue your knowledge of your customers and anti-money laundering policies and update them to meet the standards set by applicable laws and regulations;
  • 2.2 Enact and update some guidelines and rules for running this website, and our employees will provide services in accordance with the principles and rules;
  • 2.3 Design and complete procedures for internal monitoring and control of transactions, such as verifying identity by rigorous means, and arranging a professional team to be responsible for anti-money laundering work;
  • 2.4 Conducting due diligence and ongoing supervision of customers using risk prevention methods;
  • 2.5 Review and regularly check for transactions that have occurred;
  • 2.6 Report suspicious transactions to the competent authority;
  • 2.7 Proof of identity documents, proof of address and transaction records will be maintained for at least six years and will be submitted to the regulatory authorities without notice to you.
  • 2.8 Credit card is banned during the entire transaction;
Third, identity information and verification confirmation
  • 3.1 Identity Information

    • 3.1.1 Depending on the different jurisdictions and different entity types, the content of the information we collect may be inconsistent. In principle, the following information will be collected from registered individuals.:
    • Basic personal information: Your name, address (and permanent address, if different), date of birth and nationality, etc. Authentication should be based on documents issued by official or other similar authorities, such as passports, ID cards, or other identification documents required by jurisdictions. The address you provide will be verified using appropriate methods, such as checking the ticket or interest rate ticket for the passenger vehicle or checking the voter register.
    • Valid photos: Before you register, you must provide a photo of your ID on your chest;
    • Contact: Phone/Mobile number and/or valid email address.
    • 3.1.2If you are a company or other legal entity, we will collect the following information to determine the ultimate beneficiary of you or your trust account.
    • Company registration, registration certificate; copy of the company's articles of association and memorandum; detailed evidence of the company's equity institution and title description, the board of directors' decision to determine the opening of the account of the website and the authorized client to be executed; The identity document of the major shareholder and the account holder of this website; the company's main business address, if it is different from the company's mailing address, provides a mailing address. If the company's local address is inconsistent with its primary business address, it is considered a riskier customer and additional additional documentation is required.
    • •According to the different regulations of different jurisdictions and different types of entities, the documents issued by other certifications and authorities required by us and the documents we deem necessary.
    • 3.1.3 We only accept identity information in English or Chinese. If not, please translate your identity information into English and notarize.
  • 3.2Confirmation verification

    • 3.2.1We ask that you provide the full page of the identity document.
    • 3.2.2 We ask that you provide a photo of your identity document on your chest.
    • 3.2.3 A copy of the supporting documents should normally be checked against the original documents. However, if a reliable and appropriate certifier can prove that the copy is an accurate and comprehensive copy of the original, the copy is acceptable. Such certifiers include ambassadors, judicial commissioners, local sheriffs, and so on.
    • 3.2.4 The requirement for identifying the ultimate beneficiary and account control is to determine which individuals ultimately own or control the direct customer, and/or to determine that the ongoing transaction is performed by someone else. In the case of a business, the identity of the major shareholder (such as those holding 10% or more of the voting interest) should be verified. In general, 25% of the shareholding will be recognized as normal risk, and the shareholder's identity must be verified; if the shareholding is 10% or if there are more voting rights or stocks that are considered high risk, the shareholder's identity must be verified.
Fourth, monitoring transactions
  • 4.1 We set and adjust daily transactions and coin ceilings from time to time based on security and actual trading conditions;
  • 4.2If transactions are frequently concentrated in a registered user or there is an unreasonable situation, our professional team will evaluate and decide if they are suspicious;
  • 4.3We have determined that it is a suspicious transaction by our own judgment. We may take restrictive measures such as suspending the transaction, rejecting the transaction, and even if it is possible to reverse the transaction as soon as possible, and report to the competent authority, but will not notify you;
  • 4.4We reserve the right to refuse registrations from people who are not in compliance with international anti-money laundering standards or who can be considered as political public figures. We reserve the right to suspend or terminate transactions that are suspicious based on our own judgment, but we do not do so. Violation of any obligations and responsibilities to you.